Privacy policy

Introduction

Welcome to Nadaden. We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nadaden.com and purchase our products, including Gaming Mice, Keyboards, Game Controllers, and Watches. Please read this policy carefully.

Information We Collect

We collect information that you provide directly to us and information collected automatically.

Information You Provide:

  • Contact and Identity Data: Such as your name, shipping address, billing address, and email address when you make a purchase.
  • Transaction and Payment Data: Details about purchases you make. Please note that all payment transactions are processed by secure third-party payment gateways. We do not store your full credit card details on our servers.
  • Communication Data: When you contact our customer support via [email protected].

Automatically Collected Information:

  • Device and Usage Data: Information about your device (e.g., IP address, browser type) and how you interact with our website, collected via cookies and similar tracking technologies. This helps us improve our site and your shopping experience.
  • Order History: Details of the products you have viewed or purchased.

How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • To process and fulfill your orders, including shipping and customer support.
  • To communicate with you about your order, respond to inquiries, and provide customer service.
  • To improve, personalize, and optimize our website, products, and services.
  • To prevent fraud, enhance security, and comply with applicable laws and regulations.
  • To send you promotional communications about products, offers, or news, where you have consented to receive such messages. You can opt-out at any time.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who perform services on our behalf, such as payment processing, order fulfillment, shipping, and data analysis. These partners are contractually obligated to protect your data.
  • Legal Obligations: If required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with a merger, sale of company assets, or acquisition, where customer information may be transferred as a business asset.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure all such transfers comply with applicable data protection laws, using standard contractual clauses or other approved mechanisms to safeguard your data.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and secure network architectures. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. The specific retention period depends on the nature of the data and the reason for its collection.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, which may include:

  • The right to access, correct, or delete your personal data.
  • The right to restrict or object to our processing of your data.
  • The right to data portability.
  • The right to withdraw consent for marketing communications.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.

Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect your experience on our site.

Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this page regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]